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No you can’t.

Yes, if you have the skills and equipment listed in the user manual. However, we would advise you to seek a professional installer if you are unsure.

No. However if the device found has been tempered, the warranty will be void.

Each car brand may have a different warranty policy. Please check with your car dealer.

* The device comes with a wire which is installed without cutting/tapping the original wire. Please use the supplied wire if you have any concern about vehicle original warranty.

We will arrange the installation location and installer if you purchase the device with the installation package.

There may be the possibility of the tint used on windshield having high infrared rejection, incorrect position installed or infrared antenna weak signal. Do contact our sales personnel for further support.

Do contact our warranty personnel or email to enquiry@lokatag.com for further support.

LOKATAG only work with Smart Tag lanes.

The SD Card may have some issues. Kindly format the SD Card and retest again. Use a High Endurance SD card, class 10  that can withstand high read/write cycle times.

Yes. However there will be a cost for the removal and installation process.

Up to 14 working days after the device returns to us.